Emphasizing the respect it has for the privacy of users, Tuka Teb requests information from users to purchase, register comments or use some website features in order to provide safe and reliable services to users. In order to process and send the order, information such as address, phone number and email is required, and since all Tuka Teba activities are legal and based on e-commerce laws, and during the purchase process, an official invoice and, at the request of legal customers, a value-added certificate Be issued,Therefore, it is necessary to enter information such as name and national code for natural persons or economic code and national ID for organizational purchases. It is reminded that the e-mail address and telephone numbers that the customer registers in his profile are the only official and approved e-mail addresses and telephone numbers of the customer, and all the company’s correspondence and responses are made through them.

Therefore, the inclusion of the address, e-mail, mobile and fixed contact numbers by the customer means that their authenticity has been confirmed, and if the above items are not entered correctly or completely, Tuka Teb can ask the customer to ensure the accuracy and certainty of the order registration. Request additional and more information.

Customers can enter the name, address and phone number of another person to pick up the order and Tuka Teb will only use this information to send the same order.

Also, Tuka Teb collects the following information anonymously from the user by installing or using the application and obtaining permission from the user. This information is collected to the extent necessary and appropriate for purposes such as studying the cause of error reporting and improving system errors and user experience when using the Tuka Teb website and application, as well as marketing research and providing more relevant services and purchase suggestions to users. are used in a way that is not directly related to a specific and specific real person.

– Device type, language and operating system type of your device, Android ID and Android advertising ID for your device, searches performed on Toka Teb website and application and selected results, duration and intervals of your use of Toka Teb, installed programs , technical information and server reports including network type and browser type and version

This information is used only by Toka Teb and is not shared with any other business partner. Also, if the user requests, the previous information will be deleted and this information will not be collected after that.

In case of crashes, the following information is collected to study the cause of the crash and fix the error:

– The status of the device being rooted or not, the total amount of RAM and the amount of its space when interrupted, the day and time of the events, the wireless network being off or on, the data network being off or on, the roaming status being off or on.

Toka Teb collects information by cookies. A cookie is a file that is created by the browser at the request of a site and allows the site to save your visits and customize them. Many browsers allow you to disable cookies, for this purpose you can read the browser’s guide.

Tuka Teb should send email or SMS to website members to inform them of events and news, services and special services or promotions. If users do not want to receive such emails and SMS, they can cancel the subscription to receive Tuka Teb newsletter in their profile. Not taking any action to cancel means tacit consent to receiving emails and messages and denying the right to protest.

Tuka Teb may edit reviews and comments sent by users in line with the website’s rules. Also, if the comment or message sent by the user is subject to examples of criminal content, Tuka Teb can use the recorded information for legal follow-up. Users, while using Tuka Teb website services, grant Tuka Teb the right to edit information and use them in the above-mentioned framework, and deny themselves the right to object.
It should be emphasized that users are responsible for maintaining passwords and usernames, and therefore, to prevent any possible misuse, users should not disclose that information to anyone else. If the user transfers his mobile number to another person, in order to avoid abuse or possible problems, users should change their mobile number in their profile and register a new number.
The responsibility for any possible damage caused by the user’s failure to comply with the above-mentioned matters lies with the user, and the user waives the right to make any claims against Tuka Teb. Tuka Teb considers the personal identity of the users confidential and does not transfer their personal information to any other person or organization, unless it is required to provide it to the competent authorities by the order of the competent judicial or administrative authority or according to the current laws and regulations of the country. There is no legal responsibility for compensation for Tuka Teb, and by expressing their consent to use the website’s services, users have also waived the right to object.
Users are hereby informed that like other websites, Tuka Teb uses IP collection and cookies, a cookie is a file that is created by the browser at the request of a site and allows the site to save your visits and customize them. Many browsers allow you to disable cookies, for this purpose you can read the browser’s guide. But the protocol, server and security layers of Tuka Teb and appropriate data management methods make maximum efforts to protect users’ information and prevent illegal access. Naturally, the responsibility of any abuse belongs to the offending person or persons, and Tuka Teb reserves the right to protest and follow up through legal means at its discretion.
If you do not wish to receive Toka Teb emails and newsletters, you can click on the unsubscribe word at the bottom of the email page.
Tuka Teb uses all its power to protect and maintain users’ information and privacy and hopes to provide a safe, comfortable and pleasant shopping experience for all users.

If you have any questions, please get in touch with the contact information below.
Phone Call:
0936-3203000 (Response 24 hours a day, 7 days a week)
central office:

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